Archive for September, 2010

Reporting an Outage

When you report an outage, please call our office at 218-663-7239 or 1-800-864-3744. Our automatic after hours answering system will direct you to press 6 which will forward you to the Sheriffs Department in Grand Marais. Some members have been calling the Sheriffs Department directly or using the 911 emergency line to report outages.

The 911 line is for emergencies only and if you are calling in a power outage on this line, it could jeopardize the life of someone who really does have a life-threatening situation. Please use Arrowhead’s regular phone number to report outages.

Arrowhead works hard to restore power as quickly as possible, and following the proper procedures helps us to accomplish this.

Broadband FAQ’s

We’ve started working on common questions we’ve received about the broadband project.  We’ll continue to update and add more information to our list of frequently asked questions as details get worked out and information is known.

If you have a question that is not answered in this document please be patient and check back in the coming weeks.  If after a few weeks you have not seen an answer to your question please give our office a call and we’ll do our best to get you the answer as soon as possible.

AECI Broadband FAQ’s 09-20-10

Q&A coming soon for Fiber to the Home USDA Grant Award

Arrowhead Electric Cooperative is compiling a list of questions and answers regarding the fiber to the home broadband service and USDA grant award which will be updated periodically and posted on our website.

In an effort to ensure our communications are available to all (who have internet access) we will be posting this Q&A document on our website at www.aecimn.com. Anyone who does not have internet access will be mailed the document upon request or can stop into our office during business hours Monday – Friday, 8am – 4:30pm. Updates will also be included in our monthly newsletter periodically.

It would be unfair to speculate on answers to questions which we do not yet know the answer to. However, we will find out answers and provide our members that information as we finalize details. Much of this information will take a few months to gather to ensure we make the best decision for the Cooperative. As these and other answers are known it will be posted on our website.

Thank you for your patience,

Joe Buttweiler

ARROWHEAD ELECTRIC COOPERATIVE AWARDED RECOVERY ACT GRANT TO PROVIDE FIBER TO THE HOME BROADBAND SERVICE

Lutsen, MN (September 13, 2010)—On September 13 2010, The United States Department of Agriculture (USDA) awarded Arrowhead Electric Cooperative a total of $16,137,484 in grants and low interest loans to help provide fiber to the home broadband service to residential and commercial members of Arrowhead Electric Cooperative.  This USDA funding is provided by the Recovery Act Broadband Infrastructure Program (BIP) through the American Recovery and Reinvestment Act.

The money will be used to provide broadband services to all members of Arrowhead Electric Cooperative and in the City of Grand Marais.  The Arrowhead Electric Cooperative has been awarded a $11,296,239 grant and a $4,841,245 low-interest government loan.

With the help of our partner, Pulse Broadband, we will be deploying an advanced fiber network to connect every residential and commercial account on the Arrowhead Electric Cooperative electrical network and within the City of Grand Marais.

The Arrowhead Electric Cooperative Board of Directors is committed to the success of the fiber to the home project and to facilitating the success of all who live, work, operate businesses in and visit Cook County, Minnesota.  Through this project Arrowhead Electric Cooperative hopes to assist our members improve quality of life, enable existing businesses to become more competitive, provide a service required for new business development and create a communications infrastructure which will facilitate smart grid applications.

Arrowhead Electric Cooperative is developing a list of questions & answers we have been asked by members, government officials, and others.  This document will be posted on our website at www.aecimn.com within the next several days.

Wholesale Price Signals Can Help Reduce The Power Bill

Approximately 62 cents out of every dollar Arrowhead Electric receives in revenue pays for wholesale power costs.  Wholesale power is easily our largest expense and one we work hard to keep as low as possible.  Great River Energy (GRE), Arrowhead Electric Cooperatives’ wholesale power supplier, provides price signals on each of its two primary billing components: Energy (kWh’s) and Capacity (kW) which allow our members to help reduce our monthly wholesale power bill.

Price signals are tools used to try and facilitate the consumption of electricity during a specific time period.  Energy is the actual amount of kWh’s consumed by Arrowhead Electric Cooperative members.  Energy costs are billed by GRE based on the hour of the day and on the day of the week.  During certain hours, energy is more expensive than others.  Capacity, on the other hand, is the rate at which energy is delivered to Arrowhead Electric Cooperative and our members.  Capacity is billed based on the GRE coincidental peak.

A coincidental peak is the peak demand for energy by all 28 GRE cooperatives at any one moment in time during the month.  The coincidental peak has historically been around 7 or 8pm when members are making dinner, washing clothes, and have on a number of lights. During the summer season the capacity charge is at its highest when demand for electricity is high.  The capacity charge is reduced in the winter when demand is not as high as in the summer.  The capacity charge is at its lowest in the fall and spring months when demand by consumers is at its lowest.  

It is important to note that all the electricity sold on the off-peak heating and dual fuel programs is not included in the capacity billing and is sold at a less costly energy rate than general service electricity which we use for lights, cooking, computers etc…  Since we turn off-peak and dual fuel loads “off” during the monthly billing peak, they are not included in the rate and can be used when electricity demand is low enabling a lesser energy cost than electricity sold at other times of the day.

How does the price signal provided by GRE help us lower our wholesale bill?  The following chart compares heating degree-days (as measured in Duluth) to the Arrowhead Electric energy and capacity sales over the past 5 years.

*mWh is equal to kWh’s X 1,000

You may have identified one significant trend in the chart.  That is, as heating degree-days increase so does the demand and consumption of electricity by our members.  In other words, we are heavily dependent upon the weather; especially cold weather.

As a member, you can help lower the wholesale power bill which will help reduce future rate increases.  Arrowhead Electric has calculated that for every 1% of monthly energy sales we move from the on-peak time to the off-peak time we can save over $8,000 annually.  Further, by reducing the amount of energy we use over the GRE coincidental peak can save an additional $9,600 annually.  Combined, that’s a savings of nearly $18,000 for every 1% of electricity we can shift to off-peak hours.

When should you use electricity?  Electricity is a requirement for the majority of people.  It is something we use at all hours of the day, not just during the off-peak hours.  However, as members, anything you can do to use energy after 8pm or prior to 10am in the morning will help reduce the wholesale power bill and put less pressure on the cooperative to increase rates in the future.

If you use electricity to heat your home, switching to the off-peak or dual fuel program will not only cut the wholesale power bill it will reduce your monthly bill.  Other things you can do include using larger appliances during off-peak hours.  For example, many dishwashers are equipped with a delay feature which allows them to begin operation at night while you’re sleeping.  Small changes including switching to CFL light bulbs and taking shorter showers to use less hot water does more than shift energy use, they reduce energy use all together.

 As energy prices continue to increase it is becoming more important that as consumers of energy you learn how to manage your costs through education, conservation and energy efficiency.  To learn more about energy conservation stop in or call the office Monday through Friday 8am – 4:30pm or visit our website at www.aecimn.com.