Military Service Personnel Assistance

Utility Payment Arrangements for Military Service Personnel

When a household member has been ordered into active duty, for deployment, or for a change of duty station, some customers may find it hard to pay their utility bills. Minnesota Law protects these military personnel from shut-off if they cannot pay their utility bills in full.

 How to Apply

Contact Arrowhead Electric Cooperative Inc. at 218-663-7239 or 800-864-3744  to obtain an application and makes a payment plan, which you must keep to qualify for protection.

Payment Plans

If your household income is below the state median household income, pay ten percent of your household’s gross monthly income toward your gas/electric bill; or

If you receive energy assistance, pay ten percent of your household’s gross monthly income toward your gas/electric bill; or

If your household income is above the state median household income, make and keep a payment plan.

Right to Appeal

If you and Arrowhead Electric Cooperative, Inc. cannot agree on a payment plan, you have the right to appeal to the Minnesota Public Utilities Commission. Arrowhead Electric Cooperative Inc. will not disconnect your service during the appeal process.